Returns & Exchanges

At C'est Normal, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and tags remain intact to avoid processing delays.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to the outside of your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-10 business days.